faq

FAQ - Frequently Asked Questions

 

If you are in need of any of the following oil, butter, or vinegar products in bulk and wholesale quantities, please fill out our Bulk Quote Form, or simply give us a call at 951-823-8490, and we'll be more than happy to help you. If any of the below questions haven't addressed your own questions or concerns, feel free to contact us anytime using our website contact form right here.

Bulk and Wholesale FAQ:

Is this an FDA registered facility?

Yes, our facility is registered with the FDA. Please inquire within for more information on this.

Does the Company Follow GMP Guidelines?

Yes, Cibaria implements very strict GMP guidelines, in addition to a solid SSOP program.

Does your document control system provide for complete traceability of the material in the event of a recall?

Yes, Cibaria is constantly tracking it's material, and is committed to the continual fine-tuning of it's raw material traceability.

Do you carry product liability Insurance?

Yes, Cibaria carries product liability insurance. Please inquire with Cibaria staff for more information.

How do I get a Quote From you for buying Wholesale or Bulk Olive Oils, Seed Oils, or Vinegars?

You can obtain a quick quote by filling out our online Bulk Oil Quote form, or you may give us a call at 951-823-8490.

Do you provide a Certificate of Analysis, and if so, how can I obtain one?

Yes, Certificate of Analysis can be requested with all purchases over 35 lbs.

Retail FAQ:

Where are you located?

We're located on the West Coast of the USA, in Riverside, California.

How long will it take to recieve my Olive Oil and/or Vinegar product?

Your order will ship out the same day, if it is placed by 12PM Pacific Standard Time. UPS times vary, based upon which shipping time you select. Next day shipping is available.

Do you ship internationally?

At this time, Cibaria ships to the USA, and Canada.

How will my shipment be packaged?

Your package will be packed with great care, to ensure safe arrival of your product to your location. You will receieve a box, with your selected oils and vinegars inside. Gift packs come in their own specially designed boxes, but are shipped in brown boxes, to keep the product safe from breaking and/or damage.

How should I store my Olive Oil and Vinegar?

Olive oil is best kept in a cool, dark place for optimal use. Temperature is important in preventing degradation of olive oil. Experts recommend storing the oil at 57 degrees Fahrenheit, the temperature of a wine cellar. Aren't lucky enough to have a wine cellar? A room temperature of about 70 degrees Fahrenheit will be fine. If your kitchen is routinely warmer than that, you can refrigerate the oil.

How long do Olive Oils and Vinegars last?

Olive oil is generally best within the year in which it was made. While some oils have been successfully stored for much longer, there is no advantage, unlike wine, to aging olive oil. If a bottle is opened and exposed to air, it will likely last only about 60 days before deteriorating (becoming rancid) - especially if it is also exposed to light.

Where can I find nutritional Information on your products?

Each product that we sell will include nutritional information on the back of the label, as required by law. If you need to know this information in advance of a purchase, please contact us for further details.

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